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How the order process works

 
We are dedicated to bringing your dream helmet to life.

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Initial Consultation: Tailored to Your Needs

 

We understand that each racers journey towards a custom helmet is unique. That’s why we offer flexible consultation options to suit your convenience. You can connect with us virtually via email:

Adam@carellogroup.com 

Admin@carellogroup.com 

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or send a message through WhatsApp or text to

Adam at +1 641-485-9448

Lauren at +1 561-797-6665 

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If you would like to receive a quotation, please start with the following information:

  1. Your name and location.

  2. Model and size of the helmet.

  3.  Some suggestions regarding the design.

  4.  Colors desired.

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You can even use the form below or send us a DM on our socials to get started. It's that easy!

 

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Let’stalk

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Design Phase: Crafting Your Vision

 

Our design phase begins with you, the client, providing a brief description of your aesthetic preferences, including any color choices or special effects you'd like to see. You’re welcome to share example photos of helmets that inspire you, giving us a clearer picture of your vision. Alternatively, if you're looking for expert guidance, our team can create a unique design tailored to your budget and preferred color scheme.

 

Once we have a solid understanding of your preferences, we present an initial quote for the design and once a deposit of 50% is paid we begin generating your design concepts for your review. Typically, we provide one design and allow up to 6 changes. We believe in a collaborative process, so your feedback is integral at this stage. You can suggest changes, ask questions, and refine the design until it perfectly captures your style and meets your expectations.

Customization Options: Unleashing Your Creativity

 

Customization is at the heart of what we do. You can choose from a wide range of colors, intricate graphics, and high-quality effects to make your helmet truly unique. We offer various finishes, including matte, gloss, and pearlescent effects, allowing for a personalized look that stands out. In addition, we can integrate special features like custom airbrushing, Swarovski crystals, and 3D effects to enhance both the aesthetics of your helmet. Our goal is to provide a distinctive and personalized product that not only meets your specifications but exceeds your expectations. Check out our Effects Gallery page for examples, or ask us for more details!

Approval and Finalization: Your Seal of Satisfaction

 

For clients purchasing a helmet through us, production begins immediately after approval. If you supply your own helmet, the process will start once it’s shipped to our facility in Italy. Here, the helmet is meticulously disassembled down to the bare shell. We then prepare the surface using a special abrasive sponge, ensuring it’s perfectly prepped for painting. Our skilled artisans outline the design with precision, using thin adhesive tape to trace the color scheme. The actual painting process follows, which may involve multiple steps depending on the complexity of your design. Throughout this phase, we maintain the highest standards of craftsmanship to bring your custom helmet to life.

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Delivery: From Concept to Your Door

 

The journey from design approval to delivery typically takes between 12 to 16 weeks. This period encompasses meticulous production, rigorous quality checks, and safe packaging to ensure your helmet arrives in pristine condition. We offer a variety of delivery options, including standard and expedited shipping, and we’re proud to serve clients worldwide with international shipping. Whether you're local or across the globe, your custom helmet will be delivered to your door, ready to make a statement both in style and safety.

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